The Diary Of A CEO with Steven Bartlett cover image

The Marketing Secrets Apple & Tesla Always Use: Rory Sutherland

The Diary Of A CEO with Steven Bartlett

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Optimize from the Bottom Up

Prioritize optimizing the bottom of the marketing funnel to address any constraints or issues before investing in advertising efforts. Focus on repeat purchases as a key metric to assess customer loyalty and product success. The critical question for any product, such as electric cars, is whether customers who adopt it continue with it or revert to previous options, as this influences long-term market growth. Understanding the conversion of customers to loyal users and measuring lifetime value are essential for sustainable marketing strategies.

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