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154. Best of: Communicating Better as a Leader
Think Fast Talk Smart: Communication Techniques
Navigating Leadership Communication During Crises
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Effective leadership communication during crises requires clarity and timeliness. Leaders must assess what information stakeholders need and the emotional tone that the message should convey. There is an evolving expectation for leaders, especially in academic settings, to articulate their positions on contemporary social issues, a shift from previous hesitance. This balancing act involves clearly stating institutional values to reassure stakeholders while also fostering an environment that encourages diverse opinions and discussions. The complexity arises from the necessity to engage with pressing societal topics while maintaining openness to varied perspectives, which is crucial to the mission of institutions.
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