Embrace Collaboration Over Sole Reliance on Technology

Companies should not view AI as a tool to replace people, but rather as a way to enhance human capabilities by combining human and AI efforts strategically. It is crucial to identify the appropriate roles for AI within the organization, such as recommenders, evaluators, illuminators, or optimizers. Establishing and refining feedback loops is essential. Over-reliance on technology can hinder AI investment returns; companies must avoid expecting a single piece of tech to solve all their challenges. Collaboration is emphasized as a significant aspect, with ten collaboration opportunities for every automation opportunity, highlighting the need for a new mindset and willingness to adopt different approaches.