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What Makes Someone a Supercommunicator? | Charles Duhigg
Hidden Forces
Learning Communication Rules for Different Channels
People struggle with communication in certain channels when they fail to understand the unique rules of that communication medium. For instance, early telephone users conversed awkwardly until they mastered techniques like emphasizing words and inflecting emotions due to the lack of visual cues. As communication mediums evolve, such as transitioning from basic phone calls to newer channels like Slack or texts, individuals must adapt to different rules for each form of communication to effectively convey messages.
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