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Rory Sutherland on Drink Driving, Five Guys and the Tube Map

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NOTE

In Business, Knowing Where Competitors Err Trumps Being Right

A critical distinction exists between academia and business regarding the pursuit of knowledge and validation. In academia, success hinges on being demonstrably correct, rooted in robust scientific validation. Conversely, in the business realm, success often depends on identifying and exploiting the errors or misjudgments of competitors. This approach reflects a fundamental difference in objectives; while science aims to enhance certainty in understanding human behavior, the business landscape embraces the ambiguity and unpredictability inherent in competition.

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