AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
4min snip
#669 - Scott Walker - A Hostage Negotiator’s Hacks To Master Communication
Modern Wisdom
Managing Emotions in Challenging Discussions
Being prepared for challenging discussions helps in dealing with them effectively. To bring down the intensity in difficult conversations, one can use the immediate action drill, which involves interrupting the pattern by taking a break, realizing that the wave of emotions lasts for about 90 seconds and allowing oneself to feel the feeling without getting caught up in the story. Asking better questions, being curious, and avoiding assumptions is the third step. By following these steps, one can maintain emotional control, balance the nervous system, and have more productive discussions. It is important to separate the story from the experience to determine the impact of the situation.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode