Effective communicators are known for their ability to listen attentively and ask insightful questions, making others feel heard and valued. Super communicators ask 10 to 20 times more questions than the average person, showing a genuine interest in others. By prioritizing listening and questioning over speaking, they build strong connections and become go-to individuals for advice and leadership.
What happens when a group of hedge fund managers share the last time they cried?
Charles Duhigg is a Pulitzer prize-winning reporter and a best-selling author. His latest book is “Supercommunicators: How to Unlock the Secret Language of Connection.” Mary Long caught up with Duhigg for a conversations about:
- The habits of Supercommunicators.
- How Boeing and Netflix navigated communications crises.
- An under-the-radar figure running the technical side of Microsoft.
Host: Mary Long
Guest: Charles Duhigg
Producer: Ricky Mulvey
Engineers: Rick Engdahl, Dan Boyd
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