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The podcast discusses the habits of Supercommunicators, communication crises at Boeing and Netflix, and the technical side of Microsoft. It explores the impact of asking profound questions, fostering genuine connections through vulnerability, dynamics at Microsoft and OpenAI, balancing skepticism and optimism in technology, and emphasizing human intelligence over artificial intelligence.
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Quick takeaways
- Supercommunicators ask deep questions to foster connections and reciprocity.
- Sharing vulnerability and personal stories in conversations strengthens trust and emotional reciprocity.
Deep dives
Effective Communication: Stop Talking, Start Asking
Super communicators ask 10 to 20 times more questions than the average person. They mix throwaway questions with deep ones that inquire about beliefs or values, fostering deeper connections. Asking deep questions, like those used by lawyers to understand motivations, creates closeness and encourages reciprocity in conversations.
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highlights
Listen to the best highlights from the podcasts you love and dive into the full episode