Mastering the Art of Communication

What happens when a group of hedge fund managers share the last time they cried? 

Charles Duhigg is a Pulitzer prize-winning reporter and a best-selling author. His latest book is “Supercommunicators: How to Unlock the Secret Language of Connection.” Mary Long caught up with Duhigg for a conversations about:

- The habits of Supercommunicators.

- How Boeing and Netflix navigated communications crises.

- An under-the-radar figure running the technical side of Microsoft.

Host: Mary Long

Guest: Charles Duhigg

Producer: Ricky Mulvey

Engineers: Rick Engdahl, Dan Boyd

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