Navigating tricky and divisive topics in communication

When communicating on divisive topics like climate change, it's important to acknowledge the deeply held beliefs and visceral reactions of the audience. Although it's not about convincing everyone, it's crucial to approach such topics with a nuanced and thoughtful language. The issue of divisive topics has been prevalent since ancient times and has extended to modern problems like politics, vaccination, and climate change. Having a fight is easy, but the challenge lies in using a scientific and engineering approach to navigate these complex conversations.