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E59: NRR vs GRR, usage vs seat-based pricing, and how to announce a product release
Topline
Focus on Customer Needs
Prioritizing internal efficiency over meeting customer demands can hinder product-market fit. Implementing usage-based pricing requires more than adjusting sales commissions, including tracking usage data and forecasting. Understanding customer behavior, renewal data, and buyer preferences is essential to adapt products to market demands.
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highlights
Listen to the best highlights from the podcasts you love and dive into the full episode