
American Giant: Bayard Winthrop
How I Built This with Guy Raz
False advertising leads to unexpected growth
Incorrect information about a product's availability led to unexpected growth for a small business. The false claim that a product was sold at a specific store resulted in an influx of customers at the store, prompting the store owner to request the product from the original makers. This miscommunication ultimately led to the growth of the small snowshoe-making business.
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