25sec snip

How I Built This with Guy Raz cover image

American Giant: Bayard Winthrop

How I Built This with Guy Raz

NOTE

False advertising leads to unexpected growth

Incorrect information about a product's availability led to unexpected growth for a small business. The false claim that a product was sold at a specific store resulted in an influx of customers at the store, prompting the store owner to request the product from the original makers. This miscommunication ultimately led to the growth of the small snowshoe-making business.

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