397: A Hostage Negotiator's Tricks to Master Communication, Win Any Argument, and Always Get What You Want | Scott Walker
The Genius Life
Seek First to Understand Before Being Understood
In negotiation, it is essential to view it as a dance with the other person's emotions, ensuring they feel like they are getting a good deal while also benefitting yourself. Starting with a low number and working towards a reasonable agreement is effective. Another valuable tactic is to seek first to understand before being understood, emphasizing the importance of listening and empathizing with the other party.
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