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Making Change Management Mindful (Part 4): How to Train and Engage Employees in the Change

APQC Podcasts

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Including Resistance in the Change Team: Harnessing Passionate Challengers as Advocates

In some organizations, change champions choose individuals who they know will resist change to be a part of their change team. This is a mind trick to get their buy-in and not reveal their resistance to others. It's important to include even the greatest challengers in the group of influencers because they can become the strongest advocates once they are passionate and engaged.

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