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AI for Segmenting and Analyzing Customer Calls
Using AI, you can segment customer calls into closed one, closed loss, analyze key themes, categories, and language used by customers. AI enables mass categorization and summarization of data at scale, helping create customer language guardrails based on sales calls. By uploading customer call data, AI can categorize key themes, categories, and language, allowing the creation of a custom GPT to ensure consistency in content with customer language, key themes, categories, tone of voice, and language.