
The War on Payment Terms
2Bobs—with David C. Baker and Blair Enns
Establish Payment Policy for New Clients
Having a policy that mandates new clients to pay something upfront is crucial. It is recommended that new clients pay a minimum of 25% of the fee portion of the first phase of the engagement. In certain cases, asking for 100% upfront is also acceptable. The key is for clients to make an initial investment before work begins to solidify the commitment and establish a paying relationship.
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