4min snip

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch cover image

20Sales: Outbound Sales is Dead Today, Why Demand Generation Will Move Back Under Marketing, "Wisdom" that Everyone Needs to Unlearn About Sales & Why You Should Never Hire Someone You Do Not Know in Your First Five Hires with Brendon Cassidy

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

NOTE

In-depth Exploration of Sales Playbooks and Customer Understanding in Sales Processes

Sales playbooks should be rooted in understanding the customer's thoughts, emotions, and challenges to streamline sales cycles focused on selling to individuals rather than companies. It is crucial to deeply comprehend customer personas and pain points before engaging with them, eliminating the need for extensive discovery calls. Effective sales teams are well-prepared, possessing a thorough understanding of customer needs and potential paths to address them. Discoveries should be concise, serving as a means to an end rather than a prolonged process, with the emphasis on understanding customers within a brief timeframe. While founders can outline initial sales playbooks, it is essential for the VP of sales to finalize and continuously refine the playbook with insights from sales teams' experiences.

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