GTM Live cover image

RV156 - How B2B Buying Behavior Is Evolving | Pulse

GTM Live

NOTE

The Importance of Buyer Enablement and Self-Service in B2B Marketing

Buyer enablement acknowledges that B2B buyers conduct most of their purchasing process independently, without direct company interaction. Providing buyers with necessary information, such as customer stories, review sites, and ROI calculators, empowers them to make informed decisions and champion your product internally. On the other hand, self-service allows customers to transact and use products without assistance. Neglecting to offer such resources may result in buyers relying on potentially incorrect or negative information from other sources.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner