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105. Radical Candor: The Communication Shift That Can Transform Your Career

Think Fast Talk Smart: Communication Techniques

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Handling Upset and Anger: Seeking Feedback and Extending Grace

It's important to care about how we communicate with others, especially when they are upset. Instead of getting defensive or aggressive, it's better to pause and ask for feedback on how we can improve. And if someone is mad at us, rather than getting angry in return, we should try to stay curious and calm. Taking a deep breath and a sip of water can help in those moments.

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