Six Pixels of Separation Podcast cover image

SPOS #911 – Jay Baer On Winning With Speed

Six Pixels of Separation Podcast

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The Importance of Speed in Loyalty

In the B2B industry, it's important to prioritize speed and being the first point of contact with customers. Research shows that half of all customers will choose the first contact regardless of price. Additionally, 85% of customers consider speed a critical factor in their loyalty. We now associate speed with caring, so being quick in B2B operations is crucial for customer satisfaction.

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