58sec snip

All the Hacks with Chris Hutchins cover image

Mastering the Art of Negotiation with Kwame Christian

All the Hacks with Chris Hutchins

NOTE

Understanding the Difference Between Facts and Feelings in Negotiations

When negotiating, people often mistake emotional statements for factual ones. This can lead to conflicts and prolonged arguments. It's crucial to understand the difference and not to attack emotionally charged comments, but rather try to uncover the underlying meaning. By controlling our own reactions, we can influence positive responses from others.

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