1min snip

All the Hacks with Chris Hutchins cover image

The Science-Based Tactics of Persuasion with Daniel Pink

All the Hacks with Chris Hutchins

NOTE

The Value of Problem Finding in Sales

In sales, true value lies in problem finding rather than problem-solving. The key skills include identifying hidden and latent problems, anticipating issues, empathizing, handling rejection, curating information, and understanding the customer's perspective. Sales is not about gregariousness or superficial charm but about intellectually sophisticated skills that revolve around serving others. This shift in the sales role requires honing and refining skills through practices and exercises.

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