Toyota Kata Part II
Troubleshooting Agile
Measure Progress to Achieve Goals
Establish clearly defined metrics to assess both current conditions and target objectives, such as increasing customer engagement from a specific percentage to a desired one. Assess production improvements by setting quantifiable goals, like enhancing output or quality. Utilize iterative processes to adjust and refine targets as progress is made, while remaining attentive to conditions of uncertainty. The focus should be on short-term activities leading to immediate achievements, and the necessity of experimentation to address obstacles that hinder the transition from the current state to the target state is emphasized.
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