From Need/Have To to Want / Choose

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A friend noticed how often the speaker used 'need to' and 'have to' when talking about their kids, prompting a conversation about language use. The speaker began intentionally changing their language to 'want to', which helped them feel less torn about their family and work responsibilities. This small shift in language created a new meaning around their choices and allowed them to prioritize better. The speaker also stressed the importance of language, as it shapes our meaning making and ultimately how we show up in the world.

Acclaimed executive coach and leadership development specialist Carolyn Coughlin calls on more than a decade of experience to help you become a better listener. She goes in-depth on why the language we use with each other and with ourselves is so important, the three different types of listening, the most common skill she teaches that makes an immediate impact, and how to help your kids become better listeners. Coughlin is a co-founder at Cultivating Leadership, a leadership development consultancy firm that helps leaders and organizations grow and lead in the face of complexity, ambiguity, and change. She also spent nine years with leadership consulting firm Kenning Associates and more than five years with McKinsey & Company.

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