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Embracing Personalized Delivery Services Over Apps
A group of friends shifted from using UberEats and DoorDash to ordering from Tony, a local food delivery person, after coming across his flyer on Reddit. They found Tony's service to be cheaper, more convenient, and enjoyable due to the personal touch of texting him for orders and having quick conversations during deliveries. Despite the hustle required to match Seattle's minimum wage, they believed Tony could succeed with his personalized service approach.