The Vergecast

DoorDash, Uber Eats... and Tony

6 snips
Mar 19, 2024
Will Poor, a Verge producer, shares a captivating conversation with Tony Isles, a former Uber Eats driver now advocating for a one-man gig work revolution. They delve into the challenges of food delivery apps and emphasize the need for authenticity in gig work. On the EV front, Andrew Hawkins discusses Rivian’s newly launched vehicles, highlighting their affordable R2 model and the company's struggle to compete with Tesla. Join this intriguing exploration of urban delivery dynamics and the evolving electric vehicle market!
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ANECDOTE

Tony Delivers

  • Tony Isles, a Seattle delivery driver, ditched app-based services due to low pay and rising fees.
  • He started his own delivery service, charging a flat $5 fee and gaining local fame.
INSIGHT

Social Solution

  • App-based delivery services create impersonal and rushed experiences, negatively impacting all parties involved.
  • Tony believes personal connection improves the delivery experience, fostering understanding and flexibility.
INSIGHT

Connecting People

  • Tony prioritizes personal connection over business growth, aiming to cap his customer base to maintain Dunbar's number.
  • He sees his role as connecting people, not just delivering food.
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