Make adjustments to existing methodologies, assess circumstances, and apply relevant aspects to your organization. Don't get hung up on models, define your own way, and move forward. Great leadership, sponsorship, and buy-in are crucial for successful change. Challenge leaders with difficult information, have candid conversations with respect, and focus on the leadership aspect.
This podcast is Part 4 of a conversation between Madison Lundquist, principal research lead for process and performance management at APQC, and Lynda Braksiek, principal research lead for knowledge management at APQC, about how to drive effective change in organizations. Part 4 covers how to train and engage employees in the change.