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Cues for Displaying Warmth: The Power of Nodding
Displaying warmth through cues can encourage collaboration. Smiling may not be the best cue as it can be seen as submissive. Instead, a triple nod is a favorite warmth cue, signaling encouragement and agreement. In certain cultures, nodding may have different meanings. When someone does a slow triple nod, the other person speaks 67% longer, indicating active listening. Nodding is even effective on video or phone calls, conveying the message of 'please tell me more, I'm here, I'm listening'.