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Balancing Infrastructure and Data Management in Financial Services - with Sheri Crawford of Scotiabank
The AI in Business Podcast
Quantifying ROI in AI Implementation
The speaker discusses how quantifying ROI in AI implementation can resemble the ROI formula, where the value of end user experience justifies infrastructure costs. The conversation points out the challenges of AI ROI being subjective and abstract, often not easily quantifiable in hard metrics. Despite this, the formula mentioned seems to offer a more straightforward approach to measuring ROI, even if not in exact numbers, implying a clear correlation between customer experience value and infrastructure costs.
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