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DTC Success and Beyond: Matt Bertulli on High-Performance Teams and Acquisitions

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The importance of authentic consumer experiences and holdout tests in advertising

The speaker appreciates honesty in advertisements and admits to being influenced by ads, but tends to see through the tactics used. They value real customer feedback over ads. The speaker mentions the effectiveness of optimizing ads for click-through rates, but also highlights the importance of understanding the impact of less easily attributed factors on business. Holdout tests are emphasized as a crucial method for such analysis, along with a preference for local advertising to capture genuine word-of-mouth referrals.

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