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Charles Duhigg- Secrets of Communication (EP.394)
Capital Allocators – Inside the Institutional Investment Industry
Reciprocate Authenticity and Prove Listening
Reciprocating authenticity by sharing personal experiences helps in building a closer connection as it is hardwired into our brains. Asking deep questions is crucial, followed by proving that we are actively listening. Proving listening in a conflict can be done through a method known as looping for understanding, which involves asking questions, repeating back in your words, and confirming understanding. By seeking permission to acknowledge that we were listening, we can effectively resolve conflicts and strengthen relationships.
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