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Reduce Friction
One technique that has a great return on investment is known as a friction audit. This involves identifying and removing friction points in a company or personal context. By addressing these areas of friction, companies can improve their bottom line and individuals can enhance various aspects of their lives. An example of this is seen in shopping malls, where the installation of inexpensive playgrounds resulted in a significant increase in sales. This concept applies to all areas of life, such as relationships, work, creativity, and athletics.