Accountability in Connectivity: Telcos Face New Regulations

Telecommunications companies may now be required to extend the validity of their subscribers' plans in cases of service outages lasting over 24 hours. Additionally, these companies could incur penalties amounting to 10 lakh rupees for non-compliance with these new regulations. This development indicates a growing trend toward holding telecom providers accountable for service interruptions, which is likely to be met with resistance from the industry.