Telecom Companies and TRAI Regulations

Telecom companies in India are expressing significant frustration over new regulations enforced by the Telecom Regulatory Authority of India (TRAI). These regulations require telcos to improve service quality and mandate compensation for users during prolonged service outages, which the companies see as overly burdensome. In response to a recent nationwide connectivity crisis affecting millions, the rules could impose hefty penalties and require service extensions for subscribers, exacerbating tensions between telcos and regulatory authorities. The telecom sector is arguing that such requirements should only be enforced after addressing long-standing infrastructural challenges and delays in government compliance.