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Establishing and Communicating Value
Establishing and communicating value requires a robust process for quantifying and delivering it. However, the initial communication must be quick, clear, and direct, addressing the specific problems to be solved. If this is not achieved promptly, it places the burden on the customer to understand the value, which is challenging given their busy schedules. Articulating the value proposition effectively within the first few minutes is crucial to capture the customer's attention and keep them engaged.