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Ismael Valdez’s Toolkit for Success: Perseverance, Disruption, and Teamwork
Toolbox for the Trades
Transform Thermostats into Retention Tools
Testing features on thermostats enhance customer engagement by alerting them through their app and thermostat display, framing the process as a system efficiency check. This proactive approach, established during the sales process, positions the thermostat not just as a temperature control device but as a marketing channel that fosters customer retention. The high retention rate demonstrated by NuUVA indicates that new installations significantly increase the likelihood of repeat business. By integrating the NuUVA thermostat into service, companies can drastically improve their customer acquisition costs, as satisfied customers are less likely to switch services after their systems are updated.
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