The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 747: Top 10 GTM Mistakes Founders Make Again … and Again with SaaStr’s CEO and Founder Jason Lemkin

The Official SaaStr Podcast: SaaS | Founders | Investors

NOTE

Focus on Making Big Customers Happy

The majority of SaaS teams have merged Customer Success (CS) into sales. Despite personal dislike, it seems to be the prevailing trend. It is crucial to ensure that someone is dedicated to making significant customers happy.

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