Finding Mastery with Dr. Michael Gervais cover image

The Lost Art of Connection: How to Be a Supercommunicator | Charles Duhigg

Finding Mastery with Dr. Michael Gervais

NOTE

Seek Feelings Over Facts

Engage in deeper conversations by focusing on feelings rather than mere facts about an individual's life. Instead of basic inquiries about someone's location or achievements, ask about their emotional connection to their surroundings or decisions, such as why they love their neighborhood or what influences their choices. This method not only reveals more personal insights but also encourages a reciprocal flow in conversation, transforming it from a one-sided interrogation to a meaningful exchange. When someone shares a significant experience or emotion, it prompts others to respond in kind, fostering connection through vulnerability and mutual understanding.

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