Finding Mastery with Dr. Michael Gervais

The Lost Art of Connection: How to Be a Supercommunicator | Charles Duhigg

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Apr 17, 2024

Journalist Charles Duhigg discusses the lost art of genuine communication and how to be a 'Supercommunicator'. Topics include reclaiming conversational depth, the power of effective communication, asking deep questions, mastering emotional depth in conversations, and enhancing wellness through communication skills.

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INSIGHT

Communication Is Humanity's Superpower

Humans succeed because we can communicate richly across minds.
Charles Duhigg says most of us are still terrible at doing it well.

ANECDOTE

Manager Fail: Learning The Hard Way

Charles Duhigg became a manager and discovered he was terrible at the communication part.
That failure revealed how critical conversation is for both leadership and home life.

INSIGHT

Three Conversation Kinds And Mismatches

Conversations usually mix three types: practical, emotional, and social.
Charles explains that mismatched conversation types make people fail to hear each other.

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How good are you at really communicating? In a world drowning in words, how do you make your words matter?

I'm not talking about small talk or working a room or the gift of gab. I'm talking about the kind of communication that works on a deeper level – a level where we truly connect, challenge, grow with, and inspire each other.

Back on the podcast this week is Charles Duhigg, who's spent a career in journalism diving into what makes humans do what they do – and today, he’s here to talk about what it takes to be a ‘Supercommunicator’.

Charles is a Pulitzer Prize-winning reporter for the New York Times and the New Yorker, and he's written two best-sellers about personal excellence that mesh neuroscience with great storytelling and practical tools: The Power of Habit and Smarter Faster Better.

Charles’ newest book is Supercommunicators: How to Unlock the Secret Language of Connection. And this one's a little different -- instead of focusing on how we can maximize our own personal abilities, this one is all about how to be extraordinary in our interactions with each other – the ability to genuinely engage, to echo emotions, and to create space for real, heartfelt exchanges.

Charles says communication is humanity's superpower, and lately that ability has become strained. There’s evidence of that everywhere -- in politics, on social media, online -- but with the right tools and practice, we can get it back.

In our conversation today, we unravel how to reclaim our conversational depth in a world buzzing with superficial interactions.

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