Why That Worked  – Presented by StoryBrand.ai cover image

#166: Michael Bungay Stanier—Practical Tools for Handling Workplace Conflicts

Why That Worked – Presented by StoryBrand.ai

NOTE

Understanding Communication Models

In situations where communication breakdowns occur, it is important to assess one's own interpretations of the situation. A useful model involves categorizing elements into four buckets: data (facts), feelings, judgments, and needs. By understanding these components, one can better prepare for feedback, manage emotions, and analyze situations more objectively.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner