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The Espresso Hour
The importance of operators in growing revenue
To accelerate business growth, operators should take the lead in bottleneck analysis and report the results. This enables applying strategic thinking to all revenue streams. By teaching others to do bottleneck analysis, higher leverage is achieved. It is important to initially perform the task oneself to understand the process and effectively manage and train others. Both Nikki and I have personally completed every task on this list.
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