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The Informed Life cover image

Tamsen Webster on Communicating Change

The Informed Life

NOTE

Embrace Both 'Yes' and 'No' for Meaningful Change

Effective selling, whether of ideas or products, hinges on transparency and comfort, particularly by addressing concerns directly. Engaging in dialogue about objections allows for exploration of differing viewpoints, preventing abrupt rejection of ideas. Recognizing the importance of both gaining affirmation and understanding rejection helps facilitate lasting change. This approach is not only effective but fosters a humane process that respects individual perspectives.

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