5min snip

The Informed Life cover image

Bram Wessel and Gary Carlson on The Information Layer

The Informed Life

NOTE

Align to Connect: The Power of a Common Language

Establishing a coherent information layer within an organization is crucial for linking non-product content with product information. This alignment enables effective marketing and content management by ensuring that core concepts are consistently defined across various systems. Organizations often struggle with inconsistency in terminology, which hinders their ability to market products effectively. The first step towards improvement is achieving agreement on a common set of terms and definitions across departments. As organizations mature in their approach, they can expand their models and build more complex systems, but foundational governance and maintenance are essential for sustaining these initiatives. Ultimately, aligning organizational definitions fosters trust and consistency in messaging, enhancing overall interaction with customers and the market.

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