How To Evaluate People's Decision Making?

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There are a variety of ways to evaluate someone's decision making.
One way to evaluate someone's decision making is to run them through a scenario and see what choices they make.
Another way to evaluate someone's decision making is to ask them about the last mistake they made or about their years of experience.

My guest today is celebrated research psychologist Gary Klein who has spent nearly 50 years studying how and why people make the decisions they do.

We discuss naturalistic decision making, the crucial difference between experience and expertise, why some people stagnate and others progress, Cognitive Flexibility Theory, the role of storytelling, surprising ways to gain insights, fixation errors, cognitive biases, mental models, accelerated learning, and so much more.

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