To connect with people emotionally, focus on asking about their feelings rather than facts about their life. By inquiring about their hopes and dreams in a curious and non-intrusive manner, individuals are more likely to open up and share willingly. Engaging in questions that explore their emotions, such as childhood dreams or favorite aspects of their current situation, invites a deeper level of connection and communication.
Pulitzer Prize winner Charles Duhigg shares what he means by the term "supercommunicator" and what it takes to become one by unlocking the secret power of connection.
Here's what we cover in this episode:
(0:00) - Intro
(07:20) - The Goal of Communication
(09:12) - The Three Kinds of Conversations
(9:30) - The Matching Principle
(11:05) - Four Rules About Conversations
(28:30) - How to Make the Rules Basic Life Skills
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