Andy Stanley Leadership Podcast Charles Duhigg on the Power of Supercommunicators
38 snips
May 6, 2024 
Pulitzer Prize winner Charles Duhigg discusses the power of supercommunicators and the importance of connection. Topics include the goal of communication, three kinds of conversations, the matching principle, and rules for better conversations.
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Duhigg's Management Struggle
- Charles Duhigg struggled as a manager at The New York Times, despite his experience.
- He was good at logistics and strategy but bad at communication, sparking his interest in the topic.
Multiple Conversations
- Every conversation involves multiple types of conversations: practical, emotional, and social.
- Effective communication requires recognizing and matching these types, known as the matching principle.
Identify Conversation Type and Ask Deep Questions
- Identify the type of conversation (practical, emotional, or social) to communicate effectively.
- Use "deep questions" about values, beliefs, or experiences to understand others better.