Radical Cander

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Radical Cander is the combination of caring personally and challenging directly, which is rare but effective.
Obnoxious aggression occurs when one challenges directly but fails to show care, leading to negative consequences.
Manipulative insincerity is the worst quadrant where one fails to challenge directly and also lacks care personally, resulting in toxic and passive-aggressive behavior.
Ruinuous empathy happens when one cares personally but avoids challenging directly, leading to withheld information and potential harm.

Moving forward in our careers often means giving and receiving feedback. But how candid can we be in communicating with others? For Kim Scott, anything less than radical just isn’t enough.

An executive, speaker, author, and executive coach, Scott is known for her concept of radical candor, which she defines as “caring personally and challenging directly at the same time." By mapping communication onto the axes of caring and challenging, she derives four quadrants of feedback behavior: radical candor, obnoxious aggression, manipulative insincerity, and ruinous empathy.

In this episode of Think Fast Talk Smart, Scott shares how we can all move our communication into the radical candor quadrant, “to learn what we don't know and to help other people learn what they don't know.”

More Resources

Kim Scott, personal website and on LinkedIn

The Radical Candor podcast