Podcast 197: Are people managers doing too much, or not enough?
CIPD
Technical Expertise Does Not Equal People Management Success
Promoting technical experts to people management roles can lead to challenges, as these individuals often juggle their own responsibilities while trying to manage others. In most cases, organizations focus on the technical skills of these individuals and overlook essential people management skills such as effective communication, performance management, and conflict resolution. This approach poses difficulties when managers face sensitive topics and personal issues among their team members, highlighting the lack of proper training and support for these roles. Therefore, it's crucial to prioritize the development of interpersonal skills and emotional intelligence in potential people managers to ensure they can effectively support their teams.
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