Big decisions such as firing a key figure in a prominent organization can sometimes come down to simple personality differences, board members not liking the person or interpersonal conflicts. Despite initial confusion that led many to speculate about scandals or groundbreaking events, the actual cause for such actions was often mundane disagreements and personal clashes. This highlights that even in high-stakes situations, decisions can be driven by petty issues, similar to those seen in high school or college social circles.
What happens when a group of hedge fund managers share the last time they cried?
Charles Duhigg is a Pulitzer prize-winning reporter and a best-selling author. His latest book is “Supercommunicators: How to Unlock the Secret Language of Connection.” Mary Long caught up with Duhigg for a conversations about:
- The habits of Supercommunicators.
- How Boeing and Netflix navigated communications crises.
- An under-the-radar figure running the technical side of Microsoft.
Host: Mary Long
Guest: Charles Duhigg
Producer: Ricky Mulvey
Engineers: Rick Engdahl, Dan Boyd
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