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Good Communication for Engineers 💬 — with Wes Kao
Refactoring Podcast
Focus on Stakes: Loss Aversion vs. Upside Gain
Identifying the stakes involved in a situation by considering the potential bad outcomes if the issue is not addressed and the positive outcomes if it is addressed is crucial. This approach caters to individuals motivated either by loss aversion or by the prospect of gains. By thoroughly examining the negative and positive consequences, you can effectively engage both types of audiences. Starting conversations by highlighting the significance of the issue helps people understand the relevance of the discussion, making them more receptive to proposed solutions. Without recognizing the problem's importance, people are unlikely to appreciate or care about the solution presented, leading to frustration.
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